This is not going to prevent the wave of lawsuits headed their way, not by a long shot.
"The owners of the Costa Concordia are offering survivors of the disaster a 30 per cent discount off future cruises as they battle to stave off law suits expected to cost hundreds of millions of pounds.
It was disclosed that in an attempt to help survivors the ship's parent company, Carnival, has been telephoning passengers daily asking if they are suffering nightmares or sleepless nights.
But that move also appeared to backfire when a psychologist said such questioning could trigger post traumatic stress rather than relieve it.
A spokesman for Costa Cruises said: "The company is trying to do everything they can for those passengers directly affected.
"The company is not only going to refund everybody but they will offer a 30 per cent discount on future cruises if they want to stay loyal to the company."
Costa's chief executive, Pier Luigi Foschi, who estimated that the impact of the disaster on his firm was £60 million, had expressed confidence that the group would be able to "find a solution that, in the material sense, would satisfy" the passengers."